Privacy Policy

1. Introduction

Tiee LLC ("Tiee," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our platform, website, and mobile application (collectively, the "Platform").

By accessing or using the Platform, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Platform.

2. Information We Collect

We may collect the following types of information:

2.1 Information You Provide

• Account information (name, email address, phone number)
• Profile information (profile photo, address, preferences)
• Payment and billing information
• Communications you send to us or through the Platform
• Reviews and ratings you submit

2.2 Information Collected Automatically

• Device information (device type, operating system, unique identifiers)
• Log data (IP address, browser type, pages visited, timestamps)
• Location data (with your consent)
• Cookies and similar tracking technologies

2.3 Information From Third Parties

• Identity verification services
• Background check providers (for service professionals)
• Payment processors

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Platform
• Process transactions and send related information
• Connect you with service professionals in your area
• Send you updates, promotions, and marketing communications
• Respond to your comments, questions, and support requests
• Monitor and analyze usage trends to improve user experience
• Detect, prevent, and address fraud and security issues
• Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• With service professionals — to facilitate the services you request
• With service providers — who perform services on our behalf (payment processing, analytics, customer support)
• For legal reasons — to comply with applicable law, regulation, or legal process
• Business transfers — in connection with a merger, acquisition, or sale of assets
• With your consent — when you direct us to share information with a third party

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with services. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access, correct, or delete your personal information
• Opt out of marketing communications
• Request data portability
• Withdraw consent where processing is based on consent
• Lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us using the information provided below.

7. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

8. Children's Privacy

The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on the Platform and updating the "Last updated" date. Your continued use of the Platform after any changes constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: